{"id":1378,"date":"2024-04-04T12:14:05","date_gmt":"2024-04-04T12:14:05","guid":{"rendered":"https:\/\/ergocraft.vamtam.com\/?page_id=1378"},"modified":"2025-11-17T16:54:32","modified_gmt":"2025-11-17T16:54:32","slug":"entrega-devolucao","status":"publish","type":"page","link":"https:\/\/almadocampo.com.br\/pt\/entrega-devolucao\/","title":{"rendered":"Entrega &#038; Devolu\u00e7\u00e3o"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"1378\" class=\"elementor elementor-1378\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3990a3b e-flex e-con-boxed e-con e-parent\" data-id=\"3990a3b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"vamtam-has-theme-widget-styles elementor-element elementor-element-17110d4 elementor-widget elementor-widget-text-editor\" data-id=\"17110d4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h3 class=\"\" data-start=\"273\" data-end=\"348\"><strong data-start=\"277\" data-end=\"348\">Nosso compromisso com voc\u00ea come\u00e7a no envio e continua no p\u00f3s-venda.<\/strong><\/h3><p class=\"\" data-start=\"350\" data-end=\"610\">Na Alma do Campo, cada pedido \u00e9 preparado com delicadeza, como quem embala um presente cheio de afeto. Acreditamos que o cuidado deve estar presente em todos os detalhes, desde a produ\u00e7\u00e3o artesanal das fragr\u00e2ncias at\u00e9 o momento em que elas chegam \u00e0 sua porta.<\/p><p class=\"\" data-start=\"612\" data-end=\"763\">Queremos que sua experi\u00eancia seja leve, encantadora e segura. Por isso, elaboramos nossas pol\u00edticas de entrega e devolu\u00e7\u00e3o com aten\u00e7\u00e3o e transpar\u00eancia.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e5da80f elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"e5da80f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1a56e9d elementor-widget elementor-widget-heading\" data-id=\"1a56e9d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Prazos e Formas de Entrega<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"vamtam-has-theme-widget-styles elementor-element elementor-element-ca824e6 elementor-widget elementor-widget-text-editor\" data-id=\"ca824e6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p class=\"\" data-start=\"806\" data-end=\"856\"><strong data-start=\"809\" data-end=\"856\">Envio com carinho, do campo para o seu lar.<\/strong><\/p><ul data-start=\"858\" data-end=\"1170\"><li class=\"\" data-start=\"858\" data-end=\"965\"><p class=\"\" data-start=\"860\" data-end=\"965\">O prazo de entrega varia de acordo com sua localiza\u00e7\u00e3o e a forma de envio escolhida no momento da compra.<\/p><\/li><li class=\"\" data-start=\"966\" data-end=\"1050\"><p class=\"\" data-start=\"968\" data-end=\"1050\">Ap\u00f3s a confirma\u00e7\u00e3o do pagamento, nosso prazo de preparo \u00e9 de at\u00e9 <strong data-start=\"1033\" data-end=\"1049\">3 dias \u00fateis<\/strong>.<\/p><\/li><li class=\"\" data-start=\"1051\" data-end=\"1170\"><p class=\"\" data-start=\"1053\" data-end=\"1170\">As entregas s\u00e3o realizadas via transportadoras parceiras ou Correios, com c\u00f3digo de rastreamento para acompanhamento.<\/p><\/li><\/ul><p class=\"\" data-start=\"1172\" data-end=\"1266\"><em data-start=\"1172\" data-end=\"1266\">Voc\u00ea receber\u00e1 atualiza\u00e7\u00f5es por e-mail a cada etapa, para acompanhar o caminho do seu pedido.<\/em><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6262bb6 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"6262bb6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5a6f43e elementor-widget elementor-widget-heading\" data-id=\"5a6f43e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Frete<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"vamtam-has-theme-widget-styles elementor-element elementor-element-4f12bee elementor-widget elementor-widget-text-editor\" data-id=\"4f12bee\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul data-start=\"1288\" data-end=\"1512\"><li class=\"\" data-start=\"1288\" data-end=\"1416\"><p class=\"\" data-start=\"1290\" data-end=\"1416\">Oferecemos <strong data-start=\"1301\" data-end=\"1330\">frete fixo ou promocional<\/strong> para diversas regi\u00f5es em compras acima de valores espec\u00edficos (consulte no carrinho).<\/p><\/li><li class=\"\" data-start=\"1417\" data-end=\"1512\"><p class=\"\" data-start=\"1419\" data-end=\"1512\">O valor do frete ser\u00e1 calculado automaticamente na finaliza\u00e7\u00e3o do pedido, conforme o seu CEP.<\/p><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9511710 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"9511710\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8d16e2a elementor-widget elementor-widget-heading\" data-id=\"8d16e2a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Trocas e Devolu\u00e7\u00f5es<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"vamtam-has-theme-widget-styles elementor-element elementor-element-5ba8268 elementor-widget elementor-widget-text-editor\" data-id=\"5ba8268\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p class=\"\" data-start=\"1548\" data-end=\"1635\"><strong data-start=\"1551\" data-end=\"1635\">Caso algo n\u00e3o esteja como voc\u00ea imaginou, estamos aqui para resolver com carinho.<\/strong><\/p><p class=\"\" data-start=\"1637\" data-end=\"1902\">Se voc\u00ea recebeu um produto com qualquer defeito ou diverg\u00eancia, ou simplesmente mudou de ideia, fique tranquilo(a). Voc\u00ea tem o direito de solicitar a troca ou devolu\u00e7\u00e3o dentro do prazo legal, e n\u00f3s faremos o poss\u00edvel para tornar esse processo gentil e transparente.<\/p><h4 class=\"\" data-start=\"1904\" data-end=\"1934\"><strong data-start=\"1909\" data-end=\"1934\">Prazo para solicitar:<\/strong><\/h4><ul data-start=\"1935\" data-end=\"2072\"><li class=\"\" data-start=\"1935\" data-end=\"2012\"><p class=\"\" data-start=\"1937\" data-end=\"2012\"><strong data-start=\"1937\" data-end=\"1956\">7 dias corridos<\/strong> ap\u00f3s o recebimento (para devolu\u00e7\u00e3o por arrependimento).<\/p><\/li><li class=\"\" data-start=\"2013\" data-end=\"2072\"><p class=\"\" data-start=\"2015\" data-end=\"2072\"><strong data-start=\"2015\" data-end=\"2035\">30 dias corridos<\/strong> (em casos de defeito de fabrica\u00e7\u00e3o).<\/p><\/li><\/ul><h4 class=\"\" data-start=\"2074\" data-end=\"2098\"><strong data-start=\"2079\" data-end=\"2098\">Como solicitar:<\/strong><\/h4><p class=\"\" data-start=\"2099\" data-end=\"2157\">Envie um e-mail para [<strong data-start=\"2121\" data-end=\"2151\"><a class=\"cursor-pointer\" rel=\"noopener\">contato@almadocampo.com.br<\/a><\/strong>] com:<\/p><ul data-start=\"2158\" data-end=\"2256\"><li class=\"\" data-start=\"2158\" data-end=\"2173\"><p class=\"\" data-start=\"2160\" data-end=\"2173\">Nome completo<\/p><\/li><li class=\"\" data-start=\"2174\" data-end=\"2192\"><p class=\"\" data-start=\"2176\" data-end=\"2192\">N\u00famero do pedido<\/p><\/li><li class=\"\" data-start=\"2193\" data-end=\"2223\"><p class=\"\" data-start=\"2195\" data-end=\"2223\">Motivo da troca ou devolu\u00e7\u00e3o<\/p><\/li><li class=\"\" data-start=\"2224\" data-end=\"2256\"><p class=\"\" data-start=\"2226\" data-end=\"2256\">Fotos do produto, se aplic\u00e1vel<\/p><\/li><\/ul><p class=\"\" data-start=\"2258\" data-end=\"2348\">Nossa equipe entrar\u00e1 em contato em at\u00e9 <strong data-start=\"2297\" data-end=\"2313\">2 dias \u00fateis<\/strong> para dar continuidade ao processo.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a1194ae elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"a1194ae\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-80b6a2f elementor-widget elementor-widget-heading\" data-id=\"80b6a2f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Condi\u00e7\u00f5es para devolu\u00e7\u00e3o<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"vamtam-has-theme-widget-styles elementor-element elementor-element-db2281f elementor-widget elementor-widget-text-editor\" data-id=\"db2281f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li class=\"\" data-start=\"2390\" data-end=\"2476\"><p class=\"\" data-start=\"2392\" data-end=\"2476\">O produto deve estar <strong data-start=\"2413\" data-end=\"2424\">sem uso<\/strong>, com a embalagem original e em perfeitas condi\u00e7\u00f5es.<\/p><\/li><li class=\"\" data-start=\"2477\" data-end=\"2583\"><p class=\"\" data-start=\"2479\" data-end=\"2583\">Em caso de devolu\u00e7\u00e3o por arrependimento, o reembolso ser\u00e1 feito ap\u00f3s o recebimento e an\u00e1lise do produto.<\/p><\/li><li class=\"\" data-start=\"2584\" data-end=\"2676\"><p class=\"\" data-start=\"2586\" data-end=\"2676\">Caso o motivo seja defeito ou erro no envio, todos os custos de frete s\u00e3o por nossa conta.<\/p><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-802fd3a elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"802fd3a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4ca07d6 elementor-widget elementor-widget-heading\" data-id=\"4ca07d6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Reembolso<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"vamtam-has-theme-widget-styles elementor-element elementor-element-701f813 elementor-widget elementor-widget-text-editor\" data-id=\"701f813\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li class=\"\" data-start=\"2390\" data-end=\"2476\"><p class=\"\" data-start=\"2702\" data-end=\"2835\">O reembolso ser\u00e1 feito de acordo com a forma de pagamento utilizada no momento da compra, ap\u00f3s a confer\u00eancia do produto devolvido:<\/p><ul data-start=\"2837\" data-end=\"2997\"><li class=\"\" data-start=\"2837\" data-end=\"2913\"><p class=\"\" data-start=\"2839\" data-end=\"2913\"><strong data-start=\"2839\" data-end=\"2861\">Cart\u00e3o de cr\u00e9dito:<\/strong> estorno via operadora, podendo levar at\u00e9 2 faturas.<\/p><\/li><li class=\"\" data-start=\"2914\" data-end=\"2997\"><p class=\"\" data-start=\"2916\" data-end=\"2997\"><strong data-start=\"2916\" data-end=\"2934\">Pix ou boleto:<\/strong> dep\u00f3sito na conta informada pelo cliente, em at\u00e9 5 dias \u00fateis.<\/p><\/li><\/ul><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-63b9a27 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"63b9a27\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-103bff6 elementor-widget elementor-widget-heading\" data-id=\"103bff6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Cuidamos do seu pedido do come\u00e7o ao fim<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"vamtam-has-theme-widget-styles elementor-element elementor-element-616e25d elementor-widget elementor-widget-text-editor\" data-id=\"616e25d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li class=\"\" data-start=\"2390\" data-end=\"2476\"><p class=\"\" data-start=\"3054\" data-end=\"3233\">Sabemos que cada produto Alma do Campo carrega mais do que aroma \u2014 carrega inten\u00e7\u00e3o, afeto e mem\u00f3rias. E queremos que isso se reflita em cada etapa da sua experi\u00eancia com a gente.<\/p><p class=\"\" data-start=\"3235\" data-end=\"3398\">Se tiver qualquer d\u00favida, estamos \u00e0 disposi\u00e7\u00e3o para acolher sua mensagem com gentileza:<br data-start=\"3322\" data-end=\"3325\" \/>\u2192 [<strong data-start=\"3328\" data-end=\"3358\"><a class=\"cursor-pointer\" rel=\"noopener\">contato@almadocampo.com.br<\/a><\/strong>]<br data-start=\"3359\" data-end=\"3362\" \/>\u2192 ou pelo WhatsApp\u00a0<\/p><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Nosso compromisso com voc\u00ea come\u00e7a no envio e continua no p\u00f3s-venda. Na Alma do Campo, cada pedido \u00e9 preparado com delicadeza, como quem embala um presente cheio de afeto. Acreditamos que o cuidado deve estar presente em todos os detalhes, desde a produ\u00e7\u00e3o artesanal das fragr\u00e2ncias at\u00e9 o momento em que elas chegam \u00e0 sua&#8230;<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"inline_featured_image":false,"footnotes":""},"class_list":["post-1378","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/almadocampo.com.br\/pt\/wp-json\/wp\/v2\/pages\/1378","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/almadocampo.com.br\/pt\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/almadocampo.com.br\/pt\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/almadocampo.com.br\/pt\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/almadocampo.com.br\/pt\/wp-json\/wp\/v2\/comments?post=1378"}],"version-history":[{"count":3,"href":"https:\/\/almadocampo.com.br\/pt\/wp-json\/wp\/v2\/pages\/1378\/revisions"}],"predecessor-version":[{"id":989869,"href":"https:\/\/almadocampo.com.br\/pt\/wp-json\/wp\/v2\/pages\/1378\/revisions\/989869"}],"wp:attachment":[{"href":"https:\/\/almadocampo.com.br\/pt\/wp-json\/wp\/v2\/media?parent=1378"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}